We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
16 Jul 2018 09:56
beautiful, change color, it is fast, отслеживался track
12 Jul 2018 01:28
super. elegant little 27-го lamp base. came in just 2,5 mo. colors and really pile shades. remote without batteries. if any, buy directly tablet 'CR-2025. many modes. we design shining in the corridor wall mirror-before the big magically.
19 Jun 2018 06:18
Прибыл до Якутска за 40 дней. Качество отличное. Трек отслеживался.
6 May 2018 02:59
useful for color .. you can choose the favorite tone lovely
28 Apr 2018 04:54
batteries небыло remote not tested working light bulb.
19 Apr 2018 00:24
works fine. the light is not very strong, good for bedside lamp
3 Apr 2018 10:13
light bulb is working, remote control accurate, packinh could be better protective
31 Mar 2018 02:50
excellent! шла about a month. very carefully packed. more'll take
27 Mar 2018 08:53
занятная, of course, toy but only toy. no more. it is fast, all working, hood all. (batteries included пульту to no. note in the order)
23 Mar 2018 07:21
fast shipping description all-match. light modes, with пришёл remote battery. flicker after all is. holiday is.
22 Mar 2018 01:05
three пришёл order, мятая box not whole all look, more so as not tried batteries without remote.
20 Mar 2018 15:01
very fast. прилетела cues in 13 days. packed well. also design excellent. remote trim. flated clear. get ready to that the lamp is very bright. think three заявленных far from that watt. at 0,5 watt. годится as night light. to satisfied.
18 Mar 2018 11:15
included a work light bulb with remote but without batteries.-very fast пришёл somewhere order two weeks.
18 Mar 2018 03:37
in my opinion bulbs are good shine тускловато true, but сойдёт. two ordered directly. came, but no пупырчатой tape, that strange, tips for the glass light. every light set remote good, but one can control all at once loss can be used a second 2 set no batteries, so buy before order in that CR2025. tablet battery type remote
17 Mar 2018 01:44
more not tested batteries without remote. standard lamp and shine.
14 Mar 2018 12:32
bulb good! lights bright. packed and postal small package only has been all... by our miracle whole light bulb that came... every second change color. maybe can customize, горел to the only one color, but no batteries, so as not check remote.
4 Mar 2018 23:07
as all in the description, checked until remote, no batteries.
20 Jan 2018 09:36
order дошел fast, on the go with 12.12. over 20.01. and it's light holiday. эстонию went through, трекеру double by judging. high quality bulb отпечатанной пупырку packed in box package. цело all, not even scratched and помято. have remote, cr2025 battery only need paste. lit not too bright described as 3 w (30 w analog). for highlighting-night or just right. заказывал i for this. 3 color,-13 combinations shades 1холодный and white (rgb mix) + change speed dimming and self. wrapped, sitting наслаждаюсь and included). later дополню feedback after a while
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