We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Mar 2019 00:06
Take funny pictures
28 Mar 2019 10:41
Well packed. A little stuck order at the post of russia. Cat did not immediately appreciate
28 Mar 2019 07:23
The glasses are super, though the cat is not thrilled: d
25 Mar 2019 08:01
Points came, everything is fine, the cat did not like, tries to chew them out)) 0) in the mail for a long time did not notify about the parcel, but in the end took, well packed
23 Mar 2019 11:15
At first did not come, so the store sent again, for which many thanks the goods came for ~ 21 days, i like it, the cat sometimes tries to spin the glasses off themselves 0) 0))
23 Mar 2019 06:18
Got the glasses. Nothing is broken, everything is whole .. Packed well.
23 Mar 2019 04:42
the cat is cool
6 Mar 2019 01:43
for their money excellent Hold tight
28 Feb 2019 05:29
Shipping month three weeks, good quality glasses, came in air bubble. On a small cat. My beast luty for no reason does not agree even the bows to wear looks at me like an ebanat, apparently i myself will have to wear them
30 Jan 2019 12:04
Are beautiful and exactly as described. Came well packed and in bubble wrap. We will see if it serves some cat. Are beautiful and I loved. Thank you
18 Jan 2019 16:54
this arrive soo fast just in 15 days i recommend this store..and go check my Instagram page off my cat's
25 Dec 2018 07:07
It was 1 month to russia, another 1 month to the destination. Thanks to our post for the long shipping. On the british well-fed cat a little small, naturally cat does not like) the store is polite and sociable, i strongly advise to order, positive emotions are provided very well packed, in a bag + air pillow + film with navel
27 Nov 2018 07:11
Glasses super! I really like it
22 Nov 2018 04:35
They're great the same as the picture, they arrived fast, less than two weeks! Very happy! Thank you store
10 Nov 2018 07:56
Very well forged. the cat just! the goods came quickly! not broken securely forged goods.
8 Nov 2018 03:15
Thank you, the glasses are very cute.
18 Oct 2018 06:23
Cat does not like, but looks cool in them) glasses of excellent quality, came in 30 days
11 Oct 2018 05:46
Hey buddy look at me do as i do, do as i do, 20 days to stavropol track lz *** cn tracked well motilde liked, without glasses it can not, thank you store and store success to you in business and big sales!!!!!
2 Oct 2018 08:02
The store is sociable. Glasses are cool. The cat hates me, as always, and i'm delighted. I recommend.
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