It seems as though, all of a sudden, these adorable beanies are everywhere you look and we are loving the look of these messy-hair don’t care knit hats! They are absolutely perfect for the pony-tail lovers of the world! The Soft Knit Ponytail Beanie has a knitted or crocheted feel and it’s specifically designed for long-haired folks who, undoubtedly, have struggled with the age old question: How can I wear a hat and have an up-do at the same time, because these hats are created with a hole built right into the crown. This unique feature makes them the perfect hat to compliment that messy-bun! Each soft knit beanie is handmade and excellent quality! They also come in a large variety of colors, making it easy to find a beanie (or two) that fits your particular wardrobe!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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|Buyer||Real customer reviews|
17 Nov 2018 23:58
Very happy with the product, I have one very excited 14 year old granddaughter now. Also extremely happy with your tracking system. Overall, I would definitely recommend and use your system again.. Thank you for your professionalism.
16 Nov 2018 21:23
I LOVE this beanie! It was so awesome to have my hair up and the beanie on AT THE SAME TIME (and not one of those low ponytails or buns either). I would highly recommend this beanie to any girl who wants to rock the beanie but also has longer hair, it was great! All my friends love it as well!
7 Nov 2018 23:10
Saw these go viral as just a pattern a few years back but I don't knit or crochet. Looked into buying one from Etsy last year but the prices were too high. This was the perfect price point & seems to be of high quality. I haven't worn it in the cold weather yet, but it didn't look thin or cheap. My daughter is wearing the children's style from this same brand.
3 Nov 2018 13:11
I bought this hat mainly because I always wear my hair in a ponytail and I really wasn't getting the coverage and warmth from a headband. My head stayed warm, and I did not have to stuff or smooch my pony like I would in a traditional hat. Also, the quality of this hat is great. It is thick but not bulky. The stitch work is very appealing. I highly recommend this hat.
23 Oct 2018 17:48
Great quality, color as expected and was spot on as advertised. Reasonably priced and very stylish, receive many compliments. The look when I’m wearing it!
15 Oct 2018 19:54
I truly love the new hair Benny it’s comfortable I love the color how my hair hangs out! Keeps me warm
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