We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Nov 2018 12:58
Everything accounted for, very fast delivery. 2 weeks! Thanks a lot!
8 Nov 2018 12:44
Omg so nice and cute! Thank you!
8 Nov 2018 08:13
It 'S very fast, I did not expect all packaged Fine do not hurt like to gather a photograph
7 Nov 2018 12:24
its perfect in great condition..will save me lots of time
7 Nov 2018 09:01
Super. .. Now at work!
26 Oct 2018 11:30
all received in good order, nicely packed and with everything necessary included. I am glad there is a video (don't hesitate to ask for it to the vendor) because there are a lots of elements to assemble
23 Oct 2018 07:42
Excellent purchase recommended
19 Oct 2018 02:34
Product is even better than discribed, packaging is beautifully secure, comes with instructions and decoration.
18 Oct 2018 03:35
Received well packed, with the plugs of mounts, ravi in my purchase. Now place the creation!
16 Oct 2018 12:34
Posting for 2 weeks. All match the description. The quality is good!
15 Oct 2018 00:14
Very cool it in Yakutia in just 3 weeks is very colorful, very happy to order… will gather will add a
14 Oct 2018 08:02
All of it, now you understand))
10 Oct 2018 02:54
haven't put it all together yet. but I'm sure it is ok. good store answers really fast and is really helpful. recommended
2 Oct 2018 07:34
Super set fire, for creative people the most) Even scissors put) store recommend)
30 Sep 2018 09:46
Very excited can't wait to do it
26 Sep 2018 21:24
Sooo fast!!! Can’t wait to pit them all together.
6 Sep 2018 08:14
Fast shipment, all sie agrees, highly recommend!
15 Aug 2018 22:47
200000% yes! Podelka future very fast DHL. Packed neatly, no damage. Filmik helped me place. The whole is cudowna!!! Very cool gift idea!!! I am zachwycona. AND recommend!!! Their empfehle!!! Dzieki :)
31 Jul 2018 18:41
The product is exactly as described!! There are flyers with instructions on how to build your box. Delivery was very quick! It only took 10 days roughly! All the stickers and papers are inside the package. I totally recommend this product!!
24 Jul 2018 12:13
Come, packing a little wrinkled, included all, thank you, not regret
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